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Accessibility Statement
We want as many people as possible to be able to browse, understand and shop with Jolly Vintage Club.
Need help using the website?
Contact
yoohoo@jollyvintageclub.com
and tell us what would make the information or shopping process easier
for you.
Our aim
Clear, welcoming and easier to use
Jolly Vintage Club is committed to making its website accessible to as many people as reasonably possible.
We are a small business and the website will continue to develop. Accessibility is part of that work, and we welcome feedback when something is difficult to see, understand or use.
What we are working towards
Making everyday browsing easier
- Clear page headings and a logical content structure.
- Readable fonts, spacing and colour contrast.
- Navigation that works across desktop, tablet and mobile devices.
- Descriptive text for important images wherever reasonably possible.
- Plain-language product descriptions, sizing information and policies.
- Links and buttons that clearly explain what they do.
- Forms and shopping features that can be used without unnecessary complexity.
Ways you can adapt the website
Your browser and device may already have helpful tools
Change text or display settings
Your device may allow you to increase font size, adjust contrast, use dark mode or apply other display preferences.
Use keyboard navigation
Many links, buttons and form fields can be reached using the Tab, Shift and Enter keys.
Use assistive technology
Browsers and devices may support screen readers, voice control, magnification and other accessibility features.
Shopping support
We can provide more information about an item
Product photographs and written descriptions cannot answer every customer’s needs.
Contact us if you would benefit from:
- An additional garment measurement.
- A clearer explanation of colour, fabric, texture or condition.
- A closer photograph of a label, fastening, feature or flaw.
- Help understanding the suggested size or fit.
- Support locating delivery, returns or product information.
Known limitations
Some parts may not yet work perfectly for everyone
Despite our efforts, some areas of the website may contain accessibility limitations.
These may include third-party shopping, payment, cookie-management or embedded features that we do not fully control.
Some older or decorative images may not yet have complete alternative text, and we may occasionally discover contrast, keyboard or layout issues that need correcting.
Please tell us when something gets in the way.
A brief description of the page, feature and problem will help us
investigate and improve it.
Reporting a problem
How to contact us about accessibility
Email: yoohoo@jollyvintageclub.com
It would be helpful if you could include:
- The page or product you were trying to use.
- What happened and what you expected to happen.
- The device, browser or assistive technology involved, where known.
- The format or support that would help you access the information.
Need information another way?
Tell us what information you need and how we can make it easier for you to access. We will do our best to offer reasonable help.
Contact Jolly